From KAREN wiki

Contents 1 Introduction 2 Purpose 3 Participants 4 Objectives 5 Meeting Dates

Introduction

KAREN is a membership organisation providing high capacity, ultra high speed connections to the Research and Education Sector in New Zealand. A key way to augment the value of the advanced network to the eResearch and education community is by through the provision of services over KAREN.

In more mature NREN markets there is a definite trend to the NREN being involved in the provision of services & our 2008 stakeholder survey indicated a strong mandate for REANNZ to have some involvement in the delivery of services in New Zealand.

REANNZ has ventured into services only with its video conferencing service trial. This made sense for REANNZ, as it was a service that was almost universally demanded by Members. The trial was very successful and a permanent video conferencing solution is being developed. For services that have a more developmental or ‘research focused’ aspect to them, e.g. identity management, storage grids, high performance computing, REANNZ, as a neutral body in the R&E sector, has a role in facilitating discussion with the community about what services should be provided over KAREN although REANNZ may not necessarily lead the development of these services.

Purpose

• The KAREN Services Working Group has been formed with representatives from Member organisations to discuss requirements for value-added services over KAREN.
• The group will assist in prioritising these identified services for further investigation.
• Investigation and development of new services will be managed by sub-groups of the Working Group.
• The Working Group members will understand the key business / eResearch drivers of the Members they represent and will be particularly useful in ensuring that user needs are articulated.
• The key deliverable of the Working Group will be a KAREN Services Roadmap which will be created by May 2010.
• The Working Group will continue to meet on a regular basis after this time to provide governance for the sub-Working Groups.

Participants

The KAREN Services Working Group comprises representatives from KAREN Member organisations. Contact chris.litten@reannz.co.nz for an up to date list of participants and associated email addresses.

Objectives

The following objectives of the KAREN Services Working Group were agreed at the inaugural meeting on 2nd December 2009:-

• Produce a Catalogue of Existing Services

• Define the processes for what we do when we get a new service request and how we deliver against that request.

• Brainstorm potential new service ideas

• Prioritise identified services for further investigation by sub-working groups

• Provide governance for the sub-Working Groups.

• Create a KAREN Services Roadmap by May 2010

Meeting Dates

i) 2nd December 2009.

ii) 27th January 2010, 2pm -3:30pm.

iii) 23rd March 2010, 2pm - 3:30pm

iv) 11th May 2010, 2pm - 3:30pm

v) 15th June 2010, 2pm -3:30pm - Please contact chris.litten@reannz.co.nz for connection details

KAREN Services Working Group : Meeting Minutes

KAREN Services Working Group : Service Catalogue

KAREN Services Working Group : Service Categories & Example Services

KAREN Services Working Group: Content & Service Partners